1. Which payment methods do you accept?
We accept the following payment methods:
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Major credit cards: Visa, MasterCard, American Express, JCB
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Digital wallets: Cash App, PayPal, Crypto
2. Why was my card declined?
If you're experiencing issues during payment, it could be due to:
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Mismatch between billing name/address and cardholder information.
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Incorrect payment details entered.
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Multiple purchase attempts in a short period.
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Use of multiple devices or email addresses.
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Insufficient funds on the card.
If none of these apply, we recommend trying an alternative payment method such as Zelle, Cash App, or PayPal, as these are typically more reliable.
3. Why is my order status "Processing"?
For international orders, banks may review or occasionally reject transactions due to the nature of cross-border purchases. To avoid delays, we suggest using Zelle, Cash App, or PayPal (where available), as these methods are generally processed more smoothly.
For further assistance, click the chat icon located at the bottom right corner of our website. Please have your order details ready. (Order No. + Question)